CSGOMatchmaking

Ban & cooldown policy

Restrictions are consistent and escalating. Durations follow these published ladders, and repeat offenses increase their length.

View currently banned players

Bans

Removed from the platform for the duration.

Cheating

Never resets

  1. 1st offense+Permanent

Alt account

Never resets

  1. 1st offense+Permanent

Smurfing

Never resets

  1. 1st offense+Permanent

Racism

Resets after 30 days clean

  1. 1st offense4 hours
  2. 2nd offense1 day
  3. 3rd offense2 days
  4. 4th offense4 days
  5. 5th offense8 days
  6. 6th offense30 days
  7. 7th+ offensePermanent

Griefing

Resets after 30 days clean

  1. 1st offense8 hours
  2. 2nd offense1 day
  3. 3rd offense7 days
  4. 4th offense14 days
  5. 5th offense30 days
  6. 6th+ offensePermanent

Toxicity

Resets after 30 days clean

  1. 1st offense4 hours
  2. 2nd offense2 days
  3. 3rd offense7 days
  4. 4th offense14 days
  5. 5th+ offense30 days

AFK / leaving

Resets after 30 days clean

  1. 1st offense2 hours
  2. 2nd offense4 hours
  3. 3rd offense12 hours
  4. 4th offense1 day
  5. 5th offense3 days
  6. 6th offense7 days
  7. 7th+ offense14 days

Cooldowns

Short matchmaking restrictions. You can still use the rest of the site.

Failed to accept match

Resets after 1 day clean

A short queue protection penalty. Accepting a subsequent match resets this escalation.

  1. 1st offense1 minute
  2. 2nd offense5 minutes
  3. 3rd offense15 minutes
  4. 4th+ offense30 minutes

Match abandonment

Resets after 7 days clean

Applies when a player fails to join or leaves an active match. Both behaviors share this escalation ladder.

  1. 1st offense1 hour
  2. 2nd offense2 hours
  3. 3rd offense2 hours
  4. 4th offense2 hours
  5. 5th+ offense4 hours

Kicked from match

Resets after 7 days clean

  1. 1st offense5 minutes
  2. 2nd offense20 minutes
  3. 3rd offense1 hour
  4. 4th offense3 hours
  5. 5th+ offense6 hours

Administrative cooldown

Never resets

A staff-issued temporary matchmaking restriction with a recorded explanation.

  1. 1st+ offense2 hours

How enforcement works

Repeat offenses escalate

The penalty depends on prior restrictions in the same category. Once you reach the final step, further offenses stay at that level (or permanent).

Clean time helps

Offenses older than the reset window no longer count toward escalation. Some categories, like cheating and ban evasion, never reset.

These are the standard durations

Staff may override a restriction for severity or context, and serious violations can be permanent on the first offense.